FREQUENTLY ASKED QUESTIONS

How much per gram?

All items are sold per piece, not per gram, to reflect their unparalleled craftsmanship and unique design. All prices are posted in the captions. Note that prices may change without further notice. This is due to the fluctuating prices of gold in the global market.

Do you source authentic goods?

Yes, everything that we source for our buyers are AUTHENTIC and ORIGINAL goods only. We source worldwide from official boutiques, flagship stores, outlet stores, and official distributors only.

For secondhand goods, we only source them from reputable and registered secondhand shops in Japan where laws of counterfeit items are very strict. Therefore, the authenticity of the items are guaranteed.

How do I know that you're legit?

Check all our business documents here. We are registered with DTI, BIR, and AMLC.

Read all our legit reviews here. Only transact with our official channels and do your due diligence before making a transaction.

How much is your sourcing fee?

Our sourcing price varies. Note that we cannot sell lower than the store's selling price. We offer the best prices possible considering the taxes and duties applicable, shipping and/or air cargo. Take into consideration the time and effort in securing the goods from abroad as well.

Where are you located? Do you have a physical store?

We’re an ONLINE store based in Manila and Cavite. DTI registered since 2020. We are also registered with BIR and AMLC. As of now, we do not have a physical store yet.

May I see the items in person before buying?

We’re an online store only so it is not possible for now. We can send you more photos and videos upon request.

How much is the shipping?

For Jewelry Orders - We offer FREE SHIPPING nationwide via LBC with insurance* up to ₱5,000. International shipping starts at ₱4,500 depending on location (DHL/FedEx).

For Shopping / Sourcing - the buyer will shoulder the shipping fee. For small items like perfume, accessories, etc., shipping fee starts at ₱300.

For bigger items, this will vary depending on the size and weight. For a quotation, please contact us.

*If you want to declare the full value of your item, please inform us. The buyer has to shoulder the excess amount for the shipping fee to cover the full declared value.

Same-day delivery?

We can ship via LBC on the same day that your payment has been confirmed (except Sundays and holidays) with a daily cut-off of 11 AM. Although the delivery time will vary depending on your location. If within Metro Manila and Luzon, 1-2 days. If within Visayas, 2-5 days. If within Mindanao, 3-6 days. This excludes Sundays and holidays.

Do you allow Cash-on-Delivery?

No, we don't allow COD. We have a full payment first policy for all orders.

What are your modes of payment?

Bank Transfer - BPI / BDO (no added fees)

Credit Card - PayPal (+5%) or BDO Checkout (+4.5%)

No other bank accounts. No COD.

Do you accept credit card payment?

Yes, we accept all major credit cards via PayPal (+5%) or BDO Checkout (+4.5%). Buyer must have a PayPal account if using the former.

Do you have installment terms?

All BDO Credit Card holders are eligible to pay by installment via BDO Checkout with terms from 3-36 months. There is a fixed 4.5% platform fee. For more details, please contact us.

Are you open for layaway?

Not anymore. Layaway is not available for all items starting April 2024.

Do you engrave and repair jewelry?

We don’t have jewelry engraving and repair services.

Do you customize jewelry?

We no longer have custom-made / made-to-order jewelry services.